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Emergency Services
When you need help, Cumberland Goodwill is there. Providing the highest level of emergency care, our EMTs and Paramedics are available to respond to any manner of emergency, no matter what time or day it may be. With a fleet of 9 ambulances and many more support vehicles stationed right here in Carlisle, we're able to deploy the right resources to handle any emergency situation. Cumberland Goodwill is recognized by the PA EMS for Children Program at the "Master" level.
Our paramedics are equipped with high-tech devices like the Lifepak 15 heart monitor, capable of analyzing and transmitting EKG rhythms to any destination. Each medic also has a portable ventilator on-board for critical patients. Our service uses the LUCAS Chest Compression System and has video intubation devices on each set of ALS gear as our primary method of securing and airway. All staff are equipped with iPads and iPhones to ensure they have access to the latest patient care technologies and resources. Many of our staff are also teachers of the same emergency skills we practice. Our agency is the only one in Cumberland County to pass the rigorous accreditation requirements of the Commission on the Accreditation of Ambulance Services, meaning you receive care from an agency with a true commitment to constant improvement.
Our professional, courteous, experienced, and skilled employees work 12-hour shifts on a rotating schedule 24/7, 365 days a year. Able crews are always on station ready to provide a high standard of care that is hard to match. We also supply the area with specialty services. Specialty units provide first responder rehab, mass casualty care, first aid services, and all-terrain vehicles to respond to a whatever our community needs.
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Non-Emergency Services
Providing the best service to the community is one of Cumberland Goodwill’s core values, which is why we service the greater Carlisle area with services for patients as they leave UPMC Carlisle. Most frequently, we provide transportation between hospitals and a return to home or a residential facility after a hospital visit.
Our stand-by services are designed for large-scale events. In the past, these have included street fairs, performances, sporting events, and other community celebrations. An ambulance crew can be dedicated to your event to make sure attendees stay safe and receive expert medical care. We occasionally provide coverage for area events, festivals, athletic competitions, and much more. If you are unsure about what level of service is necessary for your activity, do not hesitate to reach out!
To schedule a routine transport or standby, please contact us at 717-249-0012 and select option 1 during the voice-menu prompts.
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Community Health
Cumberland Goodwill Emergency Medical Services is most often associated with the ambulances responding to emergencies around the Carlisle area. What you may not know about is our Community Health program. Similar to how firefighters promote smoke alarms to prevent fires, Cumberland Goodwill has designed several programs to help reduce preventable trips to the hospital and prepare the community to respond to any emergency.
Our agency has programs to help solve frequent 911 calls from patients. We partner with local hospitals to follow patients who may need a little extra care at home. We also are active promoting health and safety topics through a variety of different outreach and media programs.We're also a proud partner in the Cumberland County 4-Minute City initiative, which aims to reduce deaths from sudden cardiac arrest by building a robust response community of citizen-volunteers.
If you would like us to speak to your organization about how we can help you keep our community safe and healthy, contact us here.
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Training
Cumberland Goodwill EMS is a proud sponsor of the Carlisle EMS Academy, training the next generation of first responders through initial certification and continuing education programs. Do you want to be an EMT? Sign up to get notified of upcoming programs here.
Our Ambulance service has over 85 years of rich history spanning back to the first half of the twentieth century. From our humble beginnings as a horse-drawn ambulance in 1921, we've been able to grow and provide increasingly diverse services to the same community where we have our roots. Our history can be traced back to the generosity of one particular individual.
On May 10, 1927, Carlisle’s first motorized ambulance was placed in service thanks to the generosity of Mrs. A.F. Bedford. Mrs. Bedford contributed $5,000 to Carlisle Hospital for a sun room addition to the hospital and for a motorized ambulance. This ambulance was housed at the Cumberland Fire Company on East Louther St. The hospital trustees then sold the old horse drawn ambulance to Urie Lutz, a local undertaker, who had also previously contracted with them to transport “former” patients of the hospital away when necessary.
The housing of the ambulance at the Cumberland Fire Company started the company’s long term relationship with the ambulance service and the running of the ambulance operations gradually changed from the Carlisle Hospital Trustees to the officers of the Cumberland Fire Company, who continued to have a close relationship with the hospital.
On January 21, 1928 a parade was held for “Carlisle’s Community Ambulance”. The ambulance was custom built on the chassis of a Dodge truck for $3,500 by Hoover’s Body Works of York, PA. It was 2-tone gray with the name "Carlisle’s Community Ambulance" painted on its sides. It also had a siren instead of the old style gong.
The Cumberland Goodwill Fire & Rescue Company was created on May 1, 1984 when the Cumberland Fire Company and the Goodwill Fire Company merged at the newly expanded firehouse at 102 West Ridge Street. The Cumberland Fire Company (which had previously been the Borough of Carlisle’s rescue company) also carried over its subsidiary, Carlisle Community Ambulance, as an integral part of the new organization. On October 12, 2000, the organizations name was changed to Cumberland Goodwill Fire Rescue EMS, signaling a unity to the merged company and emphasizing the company’s capabilities and expertise in all three functional areas. The ambulance service in Carlisle continued to operate under the name "Carlisle Community Ambulance" until 2005, when the name Cumberland Goodwill Emergency Medical Services was fully adopted. The two divisions shared that facility at 102 W. Ridge Street in Carlisle until 2009, when the EMS division moved to a separate location at 519 S. Hanover Street in Carlisle.
On December 31st, 2009 the organization once again reorganized. The Fire & Rescue Division consolidated with the Empire Friendship Fire Fighters Association to form Carlisle Fire & Rescue Services, Empire Friendship Firefighters Association, dba. This organization became one of two fire companies in the Borough of Carlisle. This new organization specializes in firefighting, truck operations and rescue services. The EMS division continues under the name Cumberland Goodwill Fire Rescue EMS, dba Cumberland Goodwill EMS. At the same time, the newly-independent EMS agency started an Advanced Life Support Service. Over the course of a few years, the old Fire Station at 102 W. Ridge Street was converted into a training and education center, as well as a fleet-maintenance facility.
The EMS organization operates as a combination paid/volunteer EMS company providing services to the Borough of Carlisle, Carlisle Barracks and the surrounding townships. Fully committed to the communities we serve, we've grown to meet the needs of our neighbors. We're equipped to help you or your organization stay healthy.
Our EMTs and Paramedics are more than happy to help you or a loved one reach any destination quickly, safely, and with the utmost respect for patient privacy. They are well trained for any number of emergency or non-emergency situations. Not only are they capable of taking care of your most important 911 calls, we are also able to between hospitals or after being discharged from a hospital back home. We primarily provide wheelchair and ambulance transports that can be requested by calling our office during regular business hours.
Cumberland Goodwill provides training and medical equipment for both the community and local emergency organizations. We are also available to provide “standby” first aid services for your next major event. You can find links to this information throughout our website. Cumberland Goodwill achieved recognition from the PA EMS for Children program at the Master level in 2014, then later was upgraded to Expert level in 2015. In 2015, the company also achieved national accreditation through the Commission on the Accreditation of Ambulance Services, becoming only the 7th agency in the state and one of only about 160 in the nation at the time to have earned such a designation.





























This map is a rough estimate of our current first-due ambulance (transporting unit) territory. Additional areas may be served by our Advanced Life Support services on board neighboring partner ambulances. It was designed in Google Maps and, as a result, may not be 100% accurate when zoomed into street level. This is meant to be an approximation of our service territory, if you have any questions please feel free to contact our office.
View Current First Due in a larger map
Cumberland Goodwill Fire Rescue EMS

Fax: (717)245-5454
Twitter: @co40ems
Facebook: @co40ems
Instagram: @co40ems
To provide feedback about our service, visit this link
Billing Office Phone Number (For incidents after 1/1/10)- 717-249-0012 option 1
Billing Office Phone Number (For incidents prior to 1/1/10) - 1-800-367-0512
Email us using the form on this site. Please do not put any protected health information into this form in order to protect your identity and HIPAA privacy rights. If you need to contact us regarding a patient trip, please use one of the phone numbers above, or simply request us to contact you via a secure system in the message body.