May 202015

Cumberland Goodwill EMS was notified by our billing service, Cornerstone Adminisystems, that the recent Premera Blue Cross breach may have compromised data from our patients who possess that insurance. This incident affected Premera Blue Cross, Premera Blue Cross Blue Shield of Alaska, and their affiliate brands Vivacity and Connexion Insurance Solutions, Inc, which primarily service businesses and residents of Alaska and Washington state, excluding Clark County. Because we have had patients on record holding this insurance, we received a breach notification from the insurer. Please note that neither Cumberland Goodwill nor Cornerstone were hacked in this cyberattack, the issue was solely with Premera. As a service to our community, we wanted to make sure we shared this information. If you are a Premera Blue Cross customer or have additional concerns, please visit for more information, including an enrollment for Premera customers into free credit monitoring.

Ambulance For Sale – (UPDATE: SOLD)

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Apr 282015
2015-04-06 10.14.14


Own a piece of history! Cumberland Goodwill is currently selling a well-kept 2005 Medix Freightliner 3500 Sprinter Ambulance. This unit had been primarily a reserve ambulance over the past 3 years, serving as Ambulance 940. This year, we purchased 2 new ambulances, leading us to no longer need this unit. It is in working condition, but is sold-as is without a warranty. Potential buyers are encouraged to inspect the vehicle pre-sale. We’re asking $12,200 for this unit, however reasonable offers will also be considered.
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Press Release- Cumberland Goodwill Achieves National Accreditation

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Mar 172015


Cumberland Goodwill is one of just about 160 EMS agencies nationwide to earn national accreditation through CAAS.

Cumberland Goodwill recently completed a multi-year project to achieve national accreditation through the Commission on the Accreditation of Ambulance Services (CAAS). The commission performed both a remote and onsite inspection of the agency’s policies, personnel, community and external relations, medical records, billing procedures, and communication processes, conferring the accredited status on Cumberland Goodwill at their February board meeting. Cumberland Goodwill becomes the seventh PA agency and one of nearly one hundred sixty agencies nationwide to meet this “gold standard” of modern emergency medical care. This voluntary process ensures that the residents of the greater Carlisle area are receiving high-quality emergency care and that processes are in place for continuous improvement.
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New Feedback Page Introduced

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Feb 242015

Cumberland Goodwill wants your feedback!

Cumberland Goodwill wants your feedback!

Hundreds of patients each month receive a survey in the mail from Cumberland Goodwill EMS asking them how we’re doing on a call, but what about those countless others who interact with our agency elsewhere? In an effort to make sure we’re collecting feedback from every possible source, we’ve introduced an online form that can be filled out for any other interaction you may have with our company. This includes feedback on both free and paid classes, public and private events, and even if you just see us out and about the town. We’ve enabled the feedback to be anonymous (unless you don’t want it to be!) Please help us continue to improve our services and make use of our feedback form whenever you encounter one of our units or members- we look forward to hearing from your soon. You can find the link to our survey from our “Quick Actions” sidebar box, or by clicking this link directly

2014 Response Summary

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Feb 022015

2014 was one of our colder winters, here is one of our ambulances responding in downtown Carlisle during a snowstorm on February 13th

2014 was one of our colder winters, here is one of our ambulances responding in downtown Carlisle during a snowstorm on February 13th

2014 was the busiest year on record for Cumberland Goodwill EMS- breaking over the ten-thousand threshold for the first time and finishing at 10,570 responses. Increases in volume were seen over a broad swath of calls- for ALS MICU, ALS Non-Emergency Transports, BLS Emergencies, BLS Transports, Fire Calls, and Non-Emergency Transport responses.
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